Spa Tips

Treatment Times

Please arrive at least 15 minutes before your treat ment to allow any consultation forms to be completed and have a few moments to unwind from your busy day. If you are late for an appointment we may have to customize your treatment time to be on schedule for our next guest.

Serenity

Please assist us in maintaining a quiet and relaxing environment by ensuring all mobile phones are switched off and that no children accompany you to your spa appointment.

Age Restrictions

We are unable to provide services to any client under the age of 12 years old for Esthetic Treatments (Facial, Relax Massage, Mani/Pedi)  

Amenities

Our amenities include 5 spa-therapy rooms, including a ‘Room for Two’, a large manicure and pedicure room and relaxation area. Coffee, teas and infused waters are always available for our guests.

Payment

We accept cash, interact or major credit cards. A deposit may be required for spa packages and group bookings. 

*Please note that we require credit card numbers for all new RMT clients in order to secure your booking. 

Cancellation Policy

We require 24 hours notice for cancellation to avoid being charged the full price for your treatment.

Comments

Your experience at Renu is important to us. We would love to hear any feedback or suggestions to help us ensure that we are providing you with the highest levels of service.